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What happens when driver cannot drop-off?

What happens when driver cannot drop-off?

The Driver usually contacts the recipient upon arrival to confirm drop-off, please pay attention to calls when the driver is near. You may click the “Chat” button to use the in-app chat feature to talk with the driver directly.

If the driver is unable to drop off, please contact the driver to provide the next steps. Should you need additional assistance, please contact our customer service team.

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