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My driver did not follow the suggested route on the map

My driver did not follow the suggested route on the map

Drivers may deviate from the suggested route if there are unforeseen traffic situations. If you suspect that the driver is not heading towards the drop-off point, please contact the driver to reconfirm.

You may click the “Chat” button to use the in-app chat feature to talk with the driver directly. Should you require further assistance, please reach out to your Customer Service Team.

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