You may reach us for issues not found in the help center via email or through WhatsApp. Contact us here: https://feleexpress.com/contact-us/
For Android, you may turn on/off in the device settings page.For iOS, you may turn on/off in App settings page. However, we highly recommend that you keep the notification on to not miss out on any updates on the orders or any promotions we may have.
Once an order has been successfully matched, you will see an estimated arrival time on the map. Once the driver has picked up your delivery, the time listed will be the estimated arrival time to the drop-off location. Please note that the time listed is only for reference and may be changed due to unforeseeable