Welcome to our Help Center
What is the total estimated delivery time?
Once an order has been successfully matched, you will see an estimated arrival time on the map. Once the driver has picked up your delivery, the time listed will be the estimated arrival time to the drop-off location.
Please note that the time listed is only for reference and may be changed due to unforeseeable reasons such as traffic and weather issues.
You may also click the “Chat” button to use the in-app chat feature to talk with the driver directly to reconfirm the delivery time.