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Help Center

Frequently Asked Questions

Does Fele Express do delivery for businesses? Yes! We empower businesses of all sizes in Makurdi and Gboko with fast and convenient delivery. We’ll scale to your needs through the lull and peak period, so you save more during the quiet seasons, and fulfill more order during the busy ones! Get in touch and our friendly …

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Support

You may reach us for issues not found in the help center via email or through WhatsApp. Contact us here: https://feleexpress.com/contact-us/

How to turn off app notifications?

For Android, you may turn on/off in the device settings page.For iOS, you may turn on/off in App settings page. However, we highly recommend that you keep the notification on to not miss out on any updates on the orders or any promotions we may have.

I would like to file a complaint

We are sorry that your experience on our platform was not up to your expectation. Please contact our Customer Service Team for further assistance.

I can’t find my location on the map

If you are unable to find your address while searching for it, you may click on the “Wrong or missing location?” button to report on the missing location. Our team will review and make take the necessary actions to fix this.

My delivery goods got damaged

We are sorry that your experience on our platform was not up to your expectation. Please kindly provide us with relevant proof for our further investigation. If you are a corporate customer, you might be eligible to Goods Protection and claim for your delivery goods. Learn more about 

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